NiniVPN Service Principles
NiniVPN is an international VPN service for work, study and everyday access to websites around the world. It offers routes in 120+ countries and regions, with 250+ international routes, supports Windows, macOS, iOS, Android and Linux, and allows unlimited devices online at the same time.
Our service information covers routes, usage guidelines and privacy. Plan allowances and billing periods are listed separately so you can choose what suits your needs.
route selection
How We Select Routes
Choose a route based on the target service’s regional requirements, then check your local network and client settings. A shorter distance does not necessarily mean a better experience, and a single speed test cannot predict long-term performance. Consider peak-hour congestion, your network connection and how each app connects when assessing real-world performance.
AI tools and streaming services are also subject to each platform’s account eligibility and regional rules. A network connection is only one part of access and does not guarantee that you meet a platform’s requirements.
Explore global VPN servers →issue handling
How to Troubleshoot
If you have connection issues, first check your subscription status, selected region and app proxy settings, then follow the troubleshooting guide step by step. If the issue persists, submit a support ticket through the user panel. Include your operating system, client, when the issue occurred and any error message to help us investigate.
Please hide passwords and subscription credentials when sharing details. Plans include a 14-day refund policy; eligibility and processing terms are set out in the Terms of Service.
Submit a support ticket →privacy position
Privacy & Data Minimization
We follow a no-logs policy and do not record browsing activity. You can create an account with a username and password—no email address required. We limit data collection to what is needed to operate accounts, process orders and provide technical support. See our Privacy Policy for details.
Quantum encryption is one aspect of this service’s security. You should still protect your account and subscription credentials and verify the source of websites and client apps.
Read the Privacy Policy →